Utah Tech Watch

You’d think that one of the fastest growing Social Media companies on the planet would want to do all that it could to keep people and companies flocking to its platform, creating new accounts and growing it into a worldwide behemoth, right? 

And yet, Twitter’s Sign-up Page is broken, and it has been for at least the past 24 hours. How?

Well . . . unless the four different computers I’ve tried on three different Internet connections were each messed up . . . you’ll see what I mean if you click through the link above.

Specifically, what you should find on Twitter’s Sign-up page is that you cannot scroll down all the way. The end result is that you won’t be able to complete the process of creating a new Twitter account, and to be honest that’s all I’m trying to do for the Utah chapter of an international non-profit.

For the record, there’s nothing about this problem/glitch on the

• Twitter Status page,
• Twitter Blog,
• Twitter’s Troubleshooting page, or even
• Twitter’s Known Issues pages.

I also tweeted about the problem to Twitter founders Biz Stone and Evan Williams, as well as to the official Twitter account for Twitter. 

And as a 25-year-veteran of the high-tech public relations wars, I even went so far as to try to reach out to someone on Twitter’s PR team through it’s official “Submit Press Inquiry” page. But that appears to be broken too as every submitted request comes back with the following error message:

“Oops, you need to write your deadline in the format ‘dd/mm/yy.’”

Yeah, except that I did that over and over and over, trying to get the stupid form to work!

Anyway . . . hopefully this is all just 

1. User error on my part, or
2. A simple oversight by Twitter’s development and/or support teams

because I love Twitter. In fact, I’ve been using Twitter for close to two years now, and I want Twitter to continue to be wildly successful.

But for now, I’m just frustrated that my favorite Social Media platform (Twitter) is broken.

Filed under: Industry News, Social Media